Plaintiff
- Name: Windy Lucius
- Filing date: July 22, 2020
- State of filing: Florida
Defendant
- Name: EWC Franchise LLC d/b/a European Wax Center
- Website: www.waxcenter.com
- Industry: Beauty
- Summary: European Wax Center is a major chain of hair removal salons that offers waxing services as well as products in the skincare, body, and brow categories.
Case Summary
On July 22, 2020, Windy Lucius filed a Complaint in Florida Federal court against EWC Franchise LLC d/b/a European Wax Center . Plaintiff Windy Lucius alleges that www.waxcenter.com is not accessible per the WCAG 2.1 accessibility standard(s).
Case Details
Plaintiff alleges issues in its Complaint including the following:
- Defendant’s app did not integrate with Plaintiff’s software, nor was there any function within the app to permit access for visually impaired individuals through other means.
- This pop-up did not receive focus and was not announced. Instead, focus remained behind the pop-up so users hear items that were not shown on screen but users could not hear the pop-up.
- Label in Name, any component that has text or images of text should have an accessible name shown in visible text. Here, the Refer Your Friend image is not labeled.
- The app must ensure that keyboard focus is visible and clear. Here, a pop-up was shown while shopping for products. This pop-up did not receive focus and was not announced.
Plaintiff asserts the following cause(s) of action in its Complaint:
- Title III of the ADA, 42 U.S.C. § 12181 et seq.
Plaintiff seeks the following relief by way of its Complaint:
- A Declaratory Judgment that at the commencement of this action Defendant was in violation of the specific requirements of Title III of the ADA described above, and the relevant implementing regulations of the ADA, in that Defendant took no action that was reasonably calculated to ensure that its app is fully accessible to, and independently usable by, blind individuals
- A permanent injunction pursuant to 42 U.S.C. § 12188(a)(2) and 28 CFR § 36.504 (a) which directs Defendant to take all steps necessary to brings its app into full compliance with the requirements set forth in the ADA, and its implementing regulations, so that its app is fully accessible to, and independently usable by, blind individuals, and which further directs that the Court shall retain jurisdiction for a period to be determined to ensure that Defendant has adopted and is following an institutional policy that will in fact cause Defendant to remain fully in compliance with the law
- Payment of costs of suit
- Payment of reasonable attorneys’ fees, pursuant to 42 U.S.C. § 12205 and 28 CFR § 36.505
- The provision of whatever other relief the Court deems just, equitable and appropriate.
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