Accessibility Starts Here®

    Our Mission

    Our mission is to create objective and trustworthy information and resources to become a catalyst for equal access to the physical and digital worlds.

    Accessible Customer Service Training

    Designed to help customer service reps gain the specific knowledge and awareness needed to deliver inclusive service for customers with disabilities.
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    Accessibility News: Daily Stories, Weekly Emails

    There's never been an easier way to get caught up. Quickly get your accessibility news all in one place — subscribe for weekly emails.
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    How to Select a Digital Accessibility Vendor

    The partner you choose for your accessibility testing and maintenance has a lasting impact on experience and compliance.
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    Accessibility Blog

    December 1, 2021

    Department of Justice Reaches Settlement Agreement with Hy-Vee, Inc.

    On December 1, 2021 the Department of Justice (DOJ) reached a settlement agreement with Hy-Vee, Inc., an...
    Research and Stats 4 min read
    December 1, 2021

    Managing Service Animals in the Workplace

    Many employers find the world of service animals a challenge. It’s hard to know what your employee’s rights are,...
    Employment 3 min read
    December 1, 2021

    The Risks of Delaying Autism Diagnosis

    Navigating the uncharted waters of parenthood can feel uncertain under the best of circumstances, but this is true...
    Research and Stats 3 min read
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    Accessibility Matters™ Video Interview Series

    Alycia Anderson, Founder of the Alycia Anderson Company.

    Jim McCann, Founder 1-800-Flowers.com.

    Andrea Mocellin, Founder and Inventor of Revolve Air.

    View Accessibility Matters™ Interview Series

    Featured Video

    Accessibility Island: Episode 1

    Could the barriers to accessibility be removed by removing the mental barriers we create? Maybe flipping the script on disability and reasonable accommodations can lead to greater understanding.

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    Digital Access Lawsuits

    ARTURO ESTEVEZ v. ENVIROCON TECHNLOGIES INVESTMENTS, LLC

    Plaintiff Name: ARTURO ESTEVEZ Filing date: October 29, 2021 State of filing: New York Defendant Name: ENVIROCON...
    New York Oct 29, 2021

    ARTURO ESTEVEZ v. FAZE CLAN INC.

    Plaintiff Name: ARTURO ESTEVEZ Filing date: October 29, 2021 State of filing: New York Defendant Name: FAZE CLAN...
    New York Oct 29, 2021

    ARTURO ESTEVEZ v. CLOUD9 ESPORTS, INC.

    Plaintiff Name: ARTURO ESTEVEZ Filing date: October 29, 2021 State of filing: New York Defendant Name: CLOUD9...
    New York Oct 29, 2021
    View all Digital Lawsuits