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Dec8

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Digital Compliance 101 and the Road to 2027

Tuesday, December 8, 2026, 11:00 AM EST Online

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New course for teams: Serving Customers with Disabilities by Phone, Chat and Email

Every agent ready for customers with disabilities

One course for your whole team on phone, chat and email: about 2 hours a person, with each person's progress and certificate in one place for you.

  • 28 short videos
  • Captions and transcripts
  • Certificate of completion
Train your teamOr take it yourself

Monthly report, September 2026

148 federal website accessibility lawsuits in September, down 18%

97%brought by repeat plaintiffs
77%filed by three law firms
53%of complaints read: could not complete a purchaseMost common barrier
99%of complaints read asked for a court order to fix the siteInjunctive relief

Latest articles

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Accessibility Program Managers

After June 28, EAA Risk Moves Into Your Workflows

With the EAA deadline passed, organizations must embed accessibility into workflows to sustain compliance, manage vendor risks, and foster a culture of inclusion.

Accessibility Works

Web Accessibility Compliance Auditing & Consulting

ilumino

Clear guidance. Experts who care. Enlightened results

DocAxess

Simplicity and Speed in the Service of PDF Accessibility

Look it up

Term of the day

Accessible Procurement

Accessible procurement is the practice of building accessibility requirements into how an organization buys goods, services, and technology, so that what it purchases can be used by people with disabilities. Rather than checking accessibility only after a purchase, this approach considers it from the start, often by requesting accessibility information from vendors, verifying those claims, and including accessibility terms in contracts. Some frameworks also emphasize involving people with disabilities in the process itself.

Read the full definition

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Any company in the field can be listed at no cost. Submissions are reviewed for relevance and accuracy.

Editorial is separate

Articles, glossary entries and vendor coverage are produced independently of any vendor relationship.

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Articles are drafted with AI tools and reviewed before publication. Spot an error and we correct it.

The week in accessibility

New articles, the monthly lawsuit report and upcoming events, by email.

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