Accessibility Starts Here®

Our Mission

Our mission is to create objective and trustworthy information and resources to become a catalyst for equal access to the physical and digital worlds.

Accessible Customer Service Training

Designed to help customer service reps gain the specific knowledge and awareness needed to deliver inclusive service for customers with disabilities.
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Accessibility News: Daily Stories, Weekly Emails

There's never been an easier way to get caught up. Quickly get your accessibility news all in one place — subscribe for weekly emails.
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How to Select a Digital Accessibility Vendor

The partner you choose for your accessibility testing and maintenance has a lasting impact on experience and compliance.
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Accessibility Blog

On December 1, 2021 the Department of Justice (DOJ) reached a settlement agreement with Hy-Vee, Inc., an...
Research and Stats 4 min read
Many employers find the world of service animals a challenge. It’s hard to know what your employee’s rights are,...
Employment 3 min read
Navigating the uncharted waters of parenthood can feel uncertain under the best of circumstances, but this is true...
Research and Stats 3 min read

Accessibility Matters Video Interview Series

Alycia Anderson, Founder of the Alycia Anderson Company.

Jim McCann, Founder 1-800-Flowers.com.

Andrea Mocellin, Founder and Inventor of Revolve Air.

Featured Video

Accessibility Island: Episode 1

Could the barriers to accessibility be removed by removing the mental barriers we create? Maybe flipping the script on disability and reasonable accommodations can lead to greater understanding.

Digital Access Lawsuits

Plaintiff Name: ARTURO ESTEVEZ Filing date: October 29, 2021 State of filing: New York Defendant Name: ENVIROCON...
New York Oct 29, 2021
Plaintiff Name: ARTURO ESTEVEZ Filing date: October 29, 2021 State of filing: New York Defendant Name: FAZE CLAN...
New York Oct 29, 2021
Plaintiff Name: ARTURO ESTEVEZ Filing date: October 29, 2021 State of filing: New York Defendant Name: CLOUD9...
New York Oct 29, 2021