Plaintiff
- Name: PHYLLIS HAMPTON
- Filing Date: October 3, 2025
- Court: United States District Court Northern District of Illinois
- State: Illinois
- Attorney Firm: EQUAL ACCESS LAW GROUP, PLLC
Defendant
- Name: Country Life Natural Foods, Inc.
- Website: www.countrylifefoods.com
- Industry: Beauty
- Summary: Country Life Natural Foods provides a wide array of natural products including dried fruits, nuts, grains, baking ingredients, herbs, supplements, and health and beauty items for online purchase.
Case Summary
According to the complaint, Phyllis Hampton, a visually-impaired individual, is suing Country Life Natural Foods, Inc. for failing to make their website, Countrylifefoods.com, accessible to blind users. Hampton alleges that the website contains significant barriers that prevent her and others with visual impairments from independently accessing and purchasing products. The complaint cites violations of the Americans with Disabilities Act (ADA) and seeks a permanent injunction to require the defendant to make necessary changes to the website, as well as compensatory damages for the discrimination faced by Hampton and the class members. The complaint details specific accessibility issues encountered by Hampton while attempting to navigate the website, which ultimately hindered her ability to complete a purchase.
Causes of Action
- Violation of 42 U.S.C. §§ 12181 et seq. – Title III of the Americans with Disabilities Act
- Declaratory Relief
- Negligent Infliction of Emotional Distress
Key Allegations
- Defendant's website is inaccessible to blind individuals
- Plaintiff was denied the ability to complete a purchase due to accessibility barriers
- Defendant failed to implement necessary modifications for accessibility
Requested Relief
- A preliminary and permanent injunction to prohibit Defendant from violating the ADA
- An order requiring Defendant to make its website accessible to blind individuals
- Payment of nominal damages
- Compensatory damages in an amount to be determined at trial
Proposed Class
all legally blind individuals in the United States who have attempted to access Countrylifefoods.com and as a result have been denied access to the enjoyment of goods and services offered by Countrylifefoods.com, during the relevant statutory period.
Jurisdiction & Venue
This Court has subject-matter jurisdiction under 28 U.S.C. § 1331 and 42 U.S.C. § 12182; venue is proper under 28 U.S.C. §1391(b)(1) and (2).
Citations / Guidelines
- ADA Title III - WCAG 2.2 - Section 508 of the Rehabilitation Act




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