SLADE v. JOHNSON & JOHNSON CONSUMER INC.

    Plaintiff

    • Name: Linda Slade
    • Filing date: August 12, 2019
    • State of filing: New York

    Defendant

    • Name: Johnson & Johnson Consumer Inc.
    • Website: www.neutrogena.com
    • Industry: Beauty
    • Summary: Johnson & Johnson Consumer Inc. owns and operates a host of companies making beauty products, including, at issue in this case, Neutrogena, which manufactures and sells cosmetics, lotions, soaps, and shampoos at retail and via its website.

    Case Summary

    On August 12, 2019, Linda Slade filed a Complaint in New York Federal court against Johnson & Johnson Consumer Inc.. Plaintiff Linda Slade alleges that www.neutrogena.com is not accessible per the WCAG 2.1, Section 508 accessibility standard(s).

    Case Details

    Plaintiff alleges issues in its Complaint including the following:

    • Lack of alt-text on graphics,
    • Inaccessible drop-down menus,
    • Lack of navigation links,
    • Lack of adequate prompting and labeling,
    • Denial of keyboard access,
    • Empty links that contain no text,
    • Redundant links where adjacent links go to the same URL address, and
    • Requirement that transactions be performed solely with a mouse.

    Plaintiff asserts the following cause(s) of action in its Complaint:

    • Americans with Disabilities Act, 42 U.S.C. § 12181 et seq. 
    • New York State Human Rights Law
    • New York City Human Rights Law
    • New York State Civil Rights Law
    • Declaratory Relief

    Plaintiff seeks the following relief by way of its Complaint:

    • A preliminary and permanent injunction to prohibit Defendant from violating the Americans with Disabilities Act, 42 U.S.C. §§ 12182, et seq., N.Y. Exec. Law § 296, et
      seq., and N.Y.C. Administrative Code § 8-107, et seq., and the laws of New York;
    • A preliminary and permanent injunction requiring Defendant to take all the steps necessary to make its website, Neutrogena.com, into full compliance with the
      requirements set forth in the ADA, and its implementing regulations, so that Neutrogena.com is readily accessible to and usable by blind individuals;
    • A declaration that Defendant owns, maintains and/or operates its website, Neutrogena.com, in a manner which discriminates against the blind and which fails to
      provide access for persons with disabilities as required by Americans with Disabilities Act, 42 U.S.C. §§ 12182, et seq., N.Y. Exec. Law § 296, et seq., and N.Y.C.
      Administrative Code § 8-107, et seq., and the laws of New York;
    • An order certifying this case as a class action under Fed. R. Civ. P. 23(a) & (b)(2) and/or (b)(3), appointing Plaintiff as Class Representative, and his attorneys as Class Counsel;
      e) An order directing Defendants to continually update and maintain its website to ensure that it remains fully accessible to and usable by the visually-impaired;
    • Compensatory damages in an amount to be determined by proof, including all applicable statutory damages and fines, to Plaintiff and the proposed class for violations of their civil
      rights under New York State Human Rights Law and City Law;
    • Plaintiff’s reasonable attorneys’ fees, expenses, and costs of suit as provided by state and federal law; 
    • For pre- and post-judgment interest to the extent permitted by law; and
    • For such other and further relief which this court deems just and proper.  

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