Plaintiff
- Name: ERIKA RANDOLPH
- Filing Date: November 7, 2025
- Court: United States District Court Northern District of Illinois
- State: Illinois
- Attorney Firm: Horowitz Law, PLLC
Defendant
- Name: Sarah O. by Ooh!Aah! Jewelry, Inc.
- Website: www.sarahojewelry.com
- Industry: Retailing
- Summary: Provides a wide array of fine jewelry products including rings, wedding bands, necklaces, bracelets, and earrings, with options for customization and online purchasing.
Case Summary
According to the complaint, Erika Randolph, a visually-impaired individual, is suing Sarah O. by Ooh!Aah! Jewelry, Inc. for failing to make their website, Sarahojewelry.com, accessible to blind users. The complaint alleges that the website contains numerous barriers that prevent blind individuals from independently navigating and completing purchases, violating the Americans with Disabilities Act. Randolph claims that she attempted to purchase a diamond ring but was unable to due to these accessibility issues. The plaintiffs seek a permanent injunction to require the defendant to make the website accessible and compensatory damages for the discrimination faced by blind users.
Causes of Action
- Violation of 42 U.S.C. §§ 12181 et seq. – Title III of the Americans with Disabilities Act
- Declaratory Relief
- Negligent Infliction of Emotional Distress
Key Allegations
- Defendant's website is inaccessible to blind and visually-impaired persons.
- Plaintiff encountered significant access barriers preventing her from completing a purchase.
- Defendant failed to comply with the Americans with Disabilities Act.
Requested Relief
- Preliminary and permanent injunction to prohibit Defendant from violating the ADA.
- Injunction requiring Defendant to make its website accessible to blind individuals.
- Payment of nominal damages.
- Compensatory damages in an amount to be determined at trial.
Proposed Class
All legally blind individuals in the United States who have attempted to access Sarahojewelry.com and as a result have been denied access to the enjoyment of goods and services offered by Sarahojewelry.com, during the relevant statutory period.
Jurisdiction & Venue
This Court has subject-matter jurisdiction under 28 U.S.C. § 1331 and 42 U.S.C. § 12182; venue is proper under 28 U.S.C. §1391(b)(1) and (2).
Citations / Guidelines
- Americans with Disabilities Act (ADA) - WCAG 2.2




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