FRANKS v. BOOKS-A-MILLION.COM, INC.

    Plaintiff

    • Name: Christopher T. Franks
    • Filing date: May 17, 2019
    • State of filing: Florida

    Defendant

    • Name: Books-A-Million.com, Inc.
    • Website: www.booksamillion.com
    • Industry: Consumer Goods
    • Summary: Books-A-Million, Inc., also known as BAM!, owns and operates the second largest bookstore chain in the United States

    Case Summary

    On May 17, 2019, Christopher T. Franks filed a Complaint in Florida Federal court against Books-A-Million.com, Inc. . Plaintiff Christopher T. Franks alleges that www.booksamillion.com is not accessible.

    Case Details

    Plaintiff alleges issues in its Complaint including the following:

    • Website contains “Broken skip link” errors which means, a skip navigation link exists, but the target for the link does not exist or the link is not keyboard accessible
    • Website contains “spacer image missing” errors
    • Website also contains multiple “Missing Form Label” errors
    • Website contains images with non-descriptive and uninformative alt-text or that altogether lack a textual alternative to communicate the content of the images.
    • Lack of alternative text (“alt-text”), or a text equivalent.

    Plaintiff asserts the following cause(s) of action in its Complaint:

    • Violations of the ADA, 42 U.S.C. § 1281 et seq.

    Plaintiff seeks the following relief by way of its Complaint:

    • A preliminary and permanent injunction enjoining Defendant from violating the ADA, 42 U.S.C. § 12181 et seq., with respect to its website, booksamillion.com
    • A preliminary and permanent injunction requiring Defendant to evaluate and neutralize their policies, practices and procedures toward persons with disabilities, for such reasonable time so as to allow the Defendant to undertake and complete corrective procedures to the website
    • For attorneys' fees and expenses pursuant to all applicable laws including, without limitation, pursuant to 42 U.S.C. § 12188(a)(1)
    • For compensatory damages including, but not limited to, mental anguish, loss of dignity, and any other intangible injuries suffered by the Plaintiff as a result of Defendant’s discrimination
    • For pre-judgment interest to the extent permitted by law
    • For costs of suit
    • For such other and further relief as this Honorable Court deems just and proper.

    Comments