Accessibility Blog

Most Recent List

How Accessibility Can Boost Customer Satisfaction and Retention

It makes sense to keep the customers you have — boosting retention rates by just 5% has been found to increase...

Digital Accessibility 3 min read
Accessible customer service on the phone requires trained personnel who can effectively communicate with people...
Digital Accessibility 2 min read
What is VRS? Video Relay Service (VRS) is a video telecommunications service that allows people who are deaf or...
Digital Accessibility 4 min read
You may have read articles in the past that detail the consistently lower levels of gainful employment held by...
Digital Accessibility 4 min read
In 1973, the Rehabilitation Act was passed with the goal of ending discrimination by any federal program or agency...
Digital Accessibility 2 min read
There are many adaptive technologies on the market today that make readily available devices such as a keyboard or...
Digital Accessibility 4 min read
Plain language can be understood the first time it is read or heard. It is also called plain English or plain...
Digital Accessibility 3 min read
Creating a cultural shift in a business is often a challenging process. In order for any business to remain...
Digital Accessibility 5 min read
Beginning October 1, the White House must provide American Sign Language (ASL) interpreters at public COVID-19...
Digital Accessibility 1 min read
Universal design, as part of an accessibility strategy, enhances user experience and has a massive return on...
Digital Accessibility 2 min read

Popular List

Hot Tech Trends 2021: But Are They Accessible?

As one year comes to a close, tech trend predictions begin to flood in for the next. How many of the big tech waves of 2021 will be fully...

Digital Accessibility 4 min read
What is VRI? Video Remote Interpreting (VRI) is a video telecommunications service utilized through an external or...
Digital Accessibility 3 min read
One of the great things about the accessibility community is the willingness to share and collaborate. We’re free...
Digital Accessibility 2 min read
With all the fear generated by the increasing number of published legal cases, no one wants to be on the wrong...
Digital Accessibility 5 min read
There are many adaptive technologies on the market today that make readily available devices such as a keyboard or...
Digital Accessibility 4 min read
There were thousands of web accessibility lawsuits filed in 2020 in Federal Court and California State Court under...
Digital Accessibility 5 min read
The Web Content Accessibility Guidelines (WCAG) are the most widely-used and most trusted digital accessibility...
Digital Accessibility 1 min read
Augmentative and alternative communication, or AAC, is any form of communication that supplements or replaces oral...
Digital Accessibility 4 min read
If you're considering hiring a digital accessibility vendor to help test and remediate your website or app, you...
Digital Accessibility 3 min read
What is VRS? Video Relay Service (VRS) is a video telecommunications service that allows people who are deaf or...
Digital Accessibility 4 min read