Accessibility Blog

Most Recent List

Accessible Customer Service: Tips for Communicating by Phone with People with Cognitive Disabilities

Accessible customer service on the phone requires trained personnel who can effectively communicate with people...

Digital Accessibility 2 min read
What is VRS? Video Relay Service (VRS) is a video telecommunications service that allows people who are deaf or...
Digital Accessibility 4 min read
You may have read articles in the past that detail the consistently lower levels of gainful employment held by...
Digital Accessibility 4 min read
In 1973, the Rehabilitation Act was passed with the goal of ending discrimination by any federal program or agency...
Digital Accessibility 2 min read
There are many adaptive technologies on the market today that make readily available devices such as a keyboard or...
Digital Accessibility 4 min read
Plain language can be understood the first time it is read or heard. It is also called plain English or plain...
Digital Accessibility 3 min read
Creating a cultural shift in a business is often a challenging process. In order for any business to remain...
Digital Accessibility 5 min read
Beginning October 1, the White House must provide American Sign Language (ASL) interpreters at public COVID-19...
Digital Accessibility 1 min read
Universal design, as part of an accessibility strategy, enhances user experience and has a massive return on...
Digital Accessibility 2 min read
There is a notion that has been circulating for the past few decades, which is that technology is a democratizing...
Digital Accessibility 3 min read

Popular List

How to Create Accessible Infographics And Data Visualizations

Infographics and data visualizations are powerful tools for conveying complex information in a concise and visually engaging manner. Accessibility...

Digital Accessibility 4 min read
With all the fear generated by the increasing number of published legal cases, no one wants to be on the wrong...
Digital Accessibility 5 min read
In the US, 12.8% of adults have some sort of cognitive disability. That’s a large percentage of the US population....
Digital Accessibility 3 min read
Access to healthcare is vital for all, and certainly no less so for persons with a disability. However, a number...
Digital Accessibility 3 min read
Augmentative and alternative communication, or AAC, is any form of communication that supplements or replaces oral...
Digital Accessibility 4 min read
Artificial intelligence is an evolving technology with great potential to enhance digital accessibility. More...
Digital Accessibility 3 min read
Humans invented technology to help us see things more clearly centuries ago. Glasses, bifocals, magnifying...
Digital Accessibility 3 min read
Neurodiversity is one of the more complicated types of disability, and few people understand what it means. For...
Digital Accessibility 3 min read
Is WCAG a legal requirement? Can you be sued or face legal repercussions if your website isn’t WCAG conformant? In...
Digital Accessibility 3 min read
Cognitive disabilities are a “set of conditions that create greater difficulty for people to perform one or more...
Digital Accessibility 3 min read