Enterprise Business Accessibility Services

President of Accessibility.com with 30 years of entrepreneurial experience from startup to successful exits. Founder of bx.com in 1994, one of the first website development and e-commerce companies, and founder of the Bureau of Internet Accessibility in 2001 as the leader in digital accessibility consulting.

As Director of Emerging Accounts and Platforms Mark Miller and his team help organizations of all types across numerous verticals with strategic approaches to accessibility that help make their products and websites usable by all people. With ten years experience in accessibility and over twenty years of experience in technology, marketing and business development and years of experience as an IT director and technical consultant, Mark works with TPGi’s clients to help them understand the various processes, products, and services to consider for conducting a successful accessibility program. He then focuses on their specific needs and processes to craft a strategy to ensure they meet their accessibility goals. Mark has been an active speaker on digital accessibility throughout his career, presenting on topics like Evangelizing for Accessibility, Measuring Organizational Accessibility Capabilities (Digital Accessibility Legal Summit), and Accessibility Maturity Models (CSUN Assistive Technology Conference). Mark spent eight years as host of the community focused Seacoast Business Connections Radio Show on WSCA 106.1 FM. Now he is on his eighth year as host of TPGi’s Real People Real Stories Podcast where he discovers the stories behind the people of accessibility helping raise awareness and making new friends with every episode.

Chris has helped hundreds of organizations develop strategies for digital accessibility so they can improve their customer experience and reduce the risk of litigation. With over ten years of leadership in the accessibility industry, Chris has been deeply engaged in creating and executing accessibility programs, working with the disability community, product development, and go-to-market strategies. At UsableNet, Chris is Vice President, overseeing Sales, Marketing, and Service. In addition to his sales responsibilities, Chris focuses on educating his team about the importance of accessibility. By emphasizing its significance, he enhances their performance and ensures that UsableNet remains at the forefront of creating a more welcoming digital environment for everyone.

Doug brings over fifteen years of experience in the digital accessibility field. Doug has held sales and leadership positions with Actuate, Xenos, and IBM. He was most recently on the executive team at Deque, a leading digital accessibility consulting firm.

Jeff advises companies worldwide on best practices in website accessibility and integrating accessibility into their processes. He’s been with UsableNet for over a decade and not only consults with UsableNet clients but also leads the development of the company’s educational programs. In addition, Jeff’s a creative entrepreneur and co-wrote the book Content for Everyone: A Practical Guide for Creative Entrepreneurs to Produce Accessible and Usable Web Content.

An electronic document industry pioneer, Ernie Crawford, is the President and Founder of Crawford Technologies. One of only 17 people worldwide with M-EDP (Master Electronic Document Professional) designation, Ernie has more than 30 years of senior marketing and management experience in the high-volume electronic printing market. Over the past 20 years, Ernie has grown Crawford Technologies from a basement startup into a leading international technology company with offices in Toronto, New York, Boston, Fort Collins and London. Crawford Technologies has been listed as one of Canada’s fastest-growing companies for the past five years by Canadian Business PROFIT Magazine, has been on Deloitte’s North American Technology Fast 500™ and has been recognized by Branham300 as a top Canadian technology company. Today, Ernie’s vision and expertise are the driving force behind Crawford Technologies. Early in his career, Ernie built successful marketing and support organizations within Xerox Canada. He has consulted with many prominent companies in the industry including IBM and Xerox. Ernie is an avid skier and the father of two beautiful daughters.

Ligia Mora, Senior Product Development Manager at Crawford Technologies, brings 30 years of software industry experience, and is a strategic visionary dedicated to delivering tailored high-quality solutions. She's presented and trained globally, specializing in Document Accessibility for the past 5 years. Her focus is on innovating with customers, sales, and engineering teams to enhance workflows and communication.