Accessibility Training

Digital accessibility training is crucial for businesses aiming to create inclusive environments for all users, including those with disabilities. Such training equips employees with the knowledge and skills to design products and services that meet legal requirements, like the Americans with Disabilities Act (ADA), while also enhancing overall user experience. By understanding the diverse needs of individuals with disabilities, employees can foster better communication, improve customer service, and increase satisfaction among a broader audience. Furthermore, accessibility training promotes a culture of inclusion, which can lead to higher employee engagement and retention. Ultimately, investing in digital accessibility not only mitigates legal risks but also opens up significant market opportunities, as approximately 15% of the global population lives with some form of disability.

Key takeaways

• Why is digital training important?
• How do you incorporate training into the various areas of your business?
• What guidelines should you follow for executing a digital accessibility training program?
• What should you look for in a vendor to provide training services?
• What should you budget for training?

Agenda