The partner you choose for managing your accessibility testing and maintenance will have a lasting impact on customer experience and digital compliance.
To choose the right website accessibility vendor:
- Start by learning what accessibility is and why it is important.
- Learn what accessibility vendors are and the services they provide.
- Ask the right questions to find the company that matches your needs and budget.
Nobody wants to intentionally exclude website visitors
Unfortunately, that's the direct effect of an inaccessible website. About 25% of U.S. adults and over a billion people worldwide have a disability — creating a huge segment of people who are unable to fully and independently use websites that were not built or fixed to be accessible.
The right vendor can remediate your website for accessibility and help protect your company from legal risk
Fortunately, digital content can be tested and updated to be made accessible — increasing usability and decreasing risk.
Most accessibility experts recommend compliance with established standards, like those outlined in the Web Content Accessibility Guidelines (WCAG) 2.1. Ideally, websites are designed and developed according to established standards from the beginning, but if they haven't been they can still be made accessible by:
- Testing content and platforms with proven testing methods and appropriate assistive technology;
- Fixing the accessibility issues revealed and documented in testing; and
- Monitoring and maintaining the accessibility of existing and new content.
