Complete Report2020 Website Accessibility Lawsuit Recap

Key takeaways

  • 2,058 website accessibility lawsuits were filed in 2020.
  • Consumer Goods industry was targeted with the most accessibility lawsuits.
  • New York had more than half of all the cases filed nationwide.
  • Nearly 20% of all website accessibility lawsuits were filed by six plaintiffs.
  • 265,000 demand letters were estimated to be sent in 2020.


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2020 Website Accessibility Lawsuit Recap

Data, Trends, and Comparisons to Form Perspective

This report contains comprehensive information about website accessibility lawsuits filed in the United States in 2020.

What you take away from this data may depend on how it impacts you or your business. For some, the high levels of verifiable litigation and suspected widespread prevalence of legal demands might serve as a reminder of the real legal impact of inaccessibility. It may also prompt exploration and action related to the vast benefits that an accessible digital world affords, for organizations and users alike. Access to websites and digital platforms is essential for employment, education, and independent living. For businesses, accessibility also helps reduce legal risk, as demonstrated in part by the data shown in this report.

Others may interpret the same data to form opinions on the plaintiffs, defendants, or other actors. What seems undeniable, however, is that there is considerable energy driving legal action against web experiences that don't provide equal access to individuals with disabilities.

It all starts with access to information. We believe everyone should be able to learn about and review the details of the accessibility legal landscape.

Enter your business email for the full report: 2020 Website Accessibility Lawsuit Recap