Accessibility Blog

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    What is Job Carving?

    Job carving is the practice of creating a job tailored towards an employee's skill set. According to disability...

    Research and Stats 4 min read

    Staff Accessibility Training: Customer Service by Phone

    Customer service communication often comes in three forms: phone, email, and chat. Your customers with...
    Employment 4 min read

    Disability Inclusion Strategies for Noobs

    When you are new to all things disability inclusion, it can be a challenge to find your starting point. There are...
    Employment 3 min read

    Identity First Language

    Identity-first language should be a linguistic staple of anyone who interacts with the disability community....
    Research and Stats 4 min read

    Tips for Communicating with Persons with Disabilities in Law Enforcement

    Law enforcement officers who want to serve people with disabilities (PwD) can do so by learning about how to...
    Research and Stats 5 min read

    Why Are Persons with Disabilities 3 Times More Likely to Experience Sexual Assault?

    Sexual abuse is a silent but rampant phenomenon among people with disabilities. According to the US Department of...
    Research and Stats 3 min read

    The Truth About Invisible Disabilities: Statistics, Myths, and Barriers to Inclusion

    People with invisible disabilities are a part of most people’s everyday life. At the same time, many are unaware...
    Research and Stats 4 min read

    Examples of Autism Masking

    A while after I wrote my article about autism and masking, I was asked to pen the sequel you’re reading. It's...
    Research and Stats 3 min read

    Why Should You Train Your Team on TRS?

    Telecommunications Relay Services (TRS) play a critical role in serving customers who are D/deaf or hard of...
    Research and Stats 3 min read

    Why is Accessibility Training Critical for Your Staff?

    Digital accessibility is key to empowering customers with disabilities to use your online services or products....
    Digital Accessibility 4 min read
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    Popular List

    Do All Deaf People Use Sign Language?

    When you encounter someone who is deaf or hard-of-hearing, your first instinct may be to use your hands to communicate. Maybe you’re fluent in...

    Research and Stats 2 min read

    What Are Accessible Fonts?

    With text making up so much of the digital content that we consume, keeping it accessible is a crucial step in...
    Technology and Innovation 3 min read

    Accessibility Rules of Dressing, Fitting or Locker Rooms

    One simple way clothing stores, mall outlets, gyms and fitness boutiques can build loyalty with the one in four...
    Physical Accessibility 3 min read

    Do Small Businesses with Fewer Than 15 Employees Have to Be ADA Compliant?

    One in four U.S. adults – or 61 million Americans – has a disability. Each one of those is a potential employee,...
    Legal 3 min read

    ADA Requirements for Sales and Service Counters

    If your business requires a sales or service counter, it’s important to ensure the counter meets a set of...
    Physical Accessibility 2 min read

    The Verdict: Can Plaintiffs Make Money from ADA Lawsuits?

    The Americans with Disabilities Act (ADA) was signed into law in 1990 to prohibit discrimination against people...
    Legal 3 min read

    The History and Evolution of Disability Models

    A few decades ago, people who were diagnosed with a disability were pigeonholed into a category and often set on a...
    Research and Stats 5 min read

    Accommodating Employees with Fragrance Sensitivities

    An estimated 32.2 percent of the population experiences negative health effects from exposure to scented products....
    Employment 3 min read

    Autism Representation in the Media — And How It Impacts Real Life

    In the past few years, autism has been in the media more than it ever has before. This is a very positive change —...
    Research and Stats 8 min read

    Examples of Autism Masking

    A while after I wrote my article about autism and masking, I was asked to pen the sequel you’re reading. It's...
    Research and Stats 3 min read