Plaintiff
- Name: William Odonnell
- Filing Date: January 14, 2026
- Court: United States District Court District of Massachusetts
- State: Massachusetts
- Attorney Firm: Equal Access Law Group, PLLC
Defendant
- Name: SD Franchise Inc.
- Website: splashanddashfordogs.com
- Industry: Consumer Services
- Standards Cited: WCAG 2.0 Level AA
- Summary: Provides dog grooming and pet care services, including bathing, haircuts, nail trimming, ear cleaning, and specialty spa treatments, along with online booking and appointment scheduling.
Case Summary
According to the complaint, William Odonnell, a legally blind individual, is suing SD Franchise Inc. for failing to make its website, https://splashanddashfordogs.com/, accessible to individuals with visual disabilities, violating the Americans with Disabilities Act (ADA). The plaintiff alleges that he encountered numerous barriers while attempting to navigate the website using screen reader technology, which prevented him from accessing information about the defendant's pet grooming services. The complaint seeks a permanent injunction requiring the defendant to implement necessary changes to ensure the website is accessible, as well as a declaration that the current state of the website discriminates against blind individuals.
Causes of Action
- Violation of Title III of the Americans with Disabilities Act
- Declaratory Relief
Key Allegations
- Defendant's website is not accessible to blind individuals.
- Plaintiff encountered multiple access barriers while using the website.
- Defendant has failed to implement adequate corporate policies for accessibility.
Requested Relief
- Injunction requiring Defendant to make the website accessible.
- Declaratory relief regarding the discrimination against blind individuals.
- Plaintiff's reasonable attorneys' fees and costs.
Proposed Class
Individuals with visual disabilities who are denied equal access to the goods and services offered by the Defendant's website.
Jurisdiction & Venue
Subject matter jurisdiction under 28 U.S.C. § 1331 and 42 U.S.C. § 12188; venue is proper in the District of Massachusetts.
