ROBERT SMITH v. BIG MAMAS AND PAPAS FRANCHISING, LLC

    Plaintiff

    • Name: Robert Smith
    • Filing date: March 1, 2019
    • State of filing: California

    Defendant

    • Name: Big Mamas and Papas Franchising, LLC
    • Website: www.bigmamaspizza.com
    • Industry: Hotel, Restaurant and Leisure
    • Summary: Big Mama's and Papa's Pizzeria is a pizza restaurant chain primarily located in Southern California.

    Case Summary

    On March 1, 2019, Robert Smith filed a Complaint in California State court against Big Mamas and Papas Franchising, LLC. Plaintiff Robert Smith alleges that www.bigmamaspizza.com is not accessible per the WCAG 2.0, Section 508 accessibility standard(s).

    Case Details

    Plaintiff alleges issues in its Complaint including the following:

    • The home page has graphics, links, and buttons that are not labeled or are incorrectly labeled, or lack alternative text
    • Plaintiff encountered multiple unlabeled or mislabeled buttons and links
    • Plaintiff encountered multiple pages containing unlabeled graphics, links, and buttons while navigating the Website
    • Plaintiff encountered multiple pages containing insufficient navigational headings requiring Plaintiff to expend substantial additional time to access information
    • Plaintiff was unable to browse the menu because menu links and descriptions were inaccessible to screen reading technology

    Plaintiff asserts the following cause(s) of action in its Complaint:

    • Violations of the Unruh Civil Rights Act, California Civil Code § 51 et seq.

    Plaintiff seeks the following relief by way of its Complaint:

    • A Declaratory Judgment that at the commencement ofthis action Defendant owns, maintains, and/or operates its Website in a manner which discriminates against the blind, fails to provide access to blind or visually-impaired individuals, and that Defendant took no action that was reasonably calculated to ensure that its Website is fully accessible to, and independently usable by blind and visually impaired individuals in violation of California's Unruh Act, California Civil Code § 51 et seq.
    • A preliminary and permanent injunction enjoining Defendant from further violations of the UCRA, Civil Code § 51 et seq. with respect to its website "www.bigmamaspizza.com"
    • A preliminary and permanent injunction requiring Defendant to take the steps necessary to make www.bigmamaspizza.com readily accessible to and usable by blind and visually-impaired individuals but Plaintiff hereby expressly limitsthe injunctive relief to require that Defendant expend no more than $50,000 thereon
    • An award of statutory minimum statutory damages of not less than $4,000 per violation pursuant to § 52(a) of the California Civil Code
    • An additional award of $4,000.00 as deterrence damages for each violation pursuant to Johnson v. Guedoir, 218 F. Supp. 3d 1096; 2016 U S. Dist. LEXIS 150740 (USDC Cal, E D. 2016)
    • For attorneys' fees and expenses pursuant to all applicable laws including, without limitation, Civil Code § 52(a)
    • For pre-judgment interest to the extent permitted by law
    • For costs of suit
    • For such other and further relief as this Court deems just and proper

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