Plaintiff
- Name: Rebecca Castillo
- Filing date: February 14, 2020
- State of filing: California
Defendant
- Name: Face Haus LLC
- Website: www.facehaus.com
- Industry: Beauty
- Summary: Face Haus LLC owns and operates a chain of facial studios offering esthetician and spa sevices.
Case Summary
On February 14, 2020, Rebecca Castillo filed a Complaint in California State court against Face Haus LLC. Plaintiff Rebecca Castillo alleges that www.facehaus.com is not accessible per the WCAG 2.0, Section 508 accessibility standard(s).
Case Details
Plaintiff alleges issues in its Complaint including the following:
- The home page has graphics, links, and buttons that are not labeled or are incorrectly labeled, or lack alternative text ("Alt-text"). Alt-text is invisible code embedded beneath a graphical image on a website. Web accessibility requires that Alt-text be coded with each picture so that screen-reading software can speak- the Alt-text where a sighted user sees pictures. Alt-text does not change the visual presentation, but instead a text box shows when the cursor moves over the picture. The lack of Alt-text on these graphics prevents screen-readers from accurately vocalizing a description of the graphics.
- Plaintiff encountered multiple unlabeled or mislabeled buttons and links. Without descriptive alternate text, Plaintiffs, and other screenreader users, have no clue about the purpose or function of the button or link;
- Plaintiff encountered multiple pages containing insufficient navigational headings requiring Plaintiff to expend substantial additional time to access information;
- Plaintiff was unable to browse products because product links and descriptions were inaccessible to screen reading technology; and,
- Plaintiff was unable to make a purchase because of an inaccessible checkout system.
Plaintiff asserts the following cause(s) of action in its Complaint:
Unruh Civil Rights Act, California Civil Code § 51 et seq.
Plaintiff seeks the following relief by way of its Complaint:
- A Declaratory Judgment that at the commencement of this action Defendant owns, maintains, and/or operates its Website in a manner which discriminates against the blind, fails to provide access to blind or visually-impaired individuals, and that Defendant took no action that was reasonably calculated to ensure that its Website is fully accessible to, and independently usable by blind and visually-impaired individuals in violation of California's Unruh Act, California Civil Code Section 51 et seq;
- A preliminary and permanent injunction enjoining Defendant from further violations of the UCRA, Civil Code II 51 er seq. with respect to "thefacehaus.com."
- A preliminary and permanent injunction requiring Defendant to take the steps necessary to make thefacehaus.com readily accessible to and usable by blind and visually impaired individuals but Plaintiff hereby expressly limits the injunctive relief to require that Defendant expend no more than $50,000 thereon;
- Plaintiff seeks no relief related to any architectural barriers to access in this Complaint and expressly limits all claims to injunctive relief to modifications of Defendant's policies and procedures related to the Website;
- An award of statutory minimum statutory damages of not less than $4,000 per violation pursuant to Section 52(a) of the California Civil Code;
- An additional award of $4,000.00 as deterrence damages for each violation pursuant to Johnson v. Guedoir, 218 F. Supp. 3d 1Q96; 2Q16 U.S. Dist. LEXIS 150740 (USDC 8 Cal, E.D. 2016);
- For attorneys' fees and expenses pursuant to all applicable laws including, without limitation, Civil Code Section 52(a),
- For pre-judgment interest to the extent permitted by law;
- For costs of suit; and,
- For such other and further relief as this Cond deems just and proper.
