Plaintiff
- Name: Kelly Smith, Sylvia Santos
- Filing Date: September 16, 2026
- Court: United States District Court Northern District of Illinois
- State: Illinois
- Attorney Firm: Nye, Stirling, Hale, Miller, Sweet LLP
Defendant
- Name: Boss Beauty Supply, Inc.
- Website: www.bosssupply.com
- Industry: Beauty
- Standards Cited: ADA's requirements for effective communication and accessibility standards.
- Summary: Designs, develops, manufactures, and distributes beauty supply products and related services.
Case Summary
According to the complaint, plaintiffs Kelly Smith and Sylvia Santos, both legally blind, are suing Boss Beauty Supply, Inc. for failing to make its digital platform accessible, violating the Americans with Disabilities Act and New York State Human Rights Law. They allege that they encountered significant barriers while attempting to access the website to purchase beauty products, including issues with screen reader compatibility. The plaintiffs seek a permanent injunction to require the defendant to improve accessibility, along with compensatory damages and attorneys' fees.
Causes of Action
- Title III of the ADA
- Violation of New York State Human Rights Law, Exec. Law, Article 15 § 290, et seq.
Key Allegations
- Defendant's digital properties are not accessible to legally blind individuals.
- Plaintiffs encountered barriers that denied them full access to Defendant's online goods and services.
- Accessibility barriers include issues with screen reader compatibility and navigation.
Requested Relief
- A Declaratory Judgment that Defendant was in violation of the ADA and New York laws.
- A permanent injunction requiring Defendant to make its Digital Platform accessible.
- Payment of costs of suit and reasonable attorneys’ fees.
- Payment of compensatory and nominal damages.
Jurisdiction & Venue
Jurisdiction is invoked pursuant to 28 U.S.C. § 1331, 28 U.S.C.A. § 1367 and 42 U.S.C. § 12188. Venue is proper under 28 U.S.C. § 1391(b)(2).

