Summary: Promises Behavioral Health serves those in need of accessible mental health or substance abuse treatment.
Case Summary
On August 24, 2021, BRITTNEY MEJICO filed a complaint in California against PROMISES BEHAVIORAL HEALTH, LLC. Plaintiff BRITTNEY MEJICO alleges that www.promises.com is not sufficiently digitally accessible.
Promises Behavioral Health serves those in need of accessible mental health or substance abuse treatment.
Accessibility Overlays
A scan for 3rd Party Overlays was performed on August 31, 2021 and 'HikeOrders Accessibility Enabler' was detected. Typically overlays, or widgets, apply the third-party's source code to the existing code of the host website in an effort to change the user experience by overriding or adding to the existing code. Overlays are often added instead of manually identifying or resolving accessibility barriers in a website's code and design, which would generally occur during an audit or test from an accessibility subject matter expert. By not addressing the underlying cause of accessibility barriers, the effectiveness of overlays has been debated. There has also been an increase in the number of lawsuits against websites that use third-party overlays.
