Plaintiff
- Name: Beth Kramer
- Filing Date: January 5, 2026
- Court: United States District Court Southern District of New York
- State: New York
- Attorney Firm: Joseph & Norinsberg, LLC
Defendant
- Name: McKesson Corporation
- Website: www.mckesson.com
- Industry: Health Care Equipment & Services
- Standards Cited: WCAG 2.1 Level A and AA
- Summary: McKesson Corporation is a healthcare and pharmaceutical distribution company that provides access to healthcare-related information, pharmaceutical distribution services, medical-surgical solutions, clinical insights, and related digital resources.
Case Summary
According to the complaint, Plaintiff Beth Kramer, a legally blind individual, is suing McKesson Corporation for failing to make its website, www.mckesson.com, accessible to blind and visually impaired users. The plaintiff alleges that she encountered numerous accessibility barriers while attempting to access critical healthcare-related information, including missing alternative text, broken links, and improper heading structures. These barriers allegedly violate the Americans with Disabilities Act (ADA) and related New York laws. The plaintiff seeks a permanent injunction requiring the defendant to make its website accessible and compensatory damages for the discrimination faced.
Causes of Action
- Violations of the ADA, 42 U.S.C. § 12182 et seq.
- New York State Human Rights Law (NYSHRL)
- Violation of New York State Civil Rights Law (NYCRL)
- Violations of the New York City Human Rights Law (NYCHRL)
- Declaratory Relief
Key Allegations
- Defendant's website is not fully accessible to blind and visually impaired individuals.
- Plaintiff encountered multiple accessibility barriers while attempting to access healthcare-related information on the website.
- Defendant failed to implement WCAG-compliant accessibility features across its website.
Requested Relief
- A permanent injunction requiring Defendant to revise its corporate policies to ensure website accessibility.
- Declaratory relief regarding the discrimination against blind individuals.
- Compensatory damages for violations of civil rights under applicable laws.
Proposed Class
All legally blind individuals residing in the State of New York who have attempted to access www.mckesson.com and were similarly denied equal access to its offerings due to the same systemic accessibility barriers.
Jurisdiction & Venue
This Court has subject-matter jurisdiction under 28 U.S.C. § 1331 and 42 U.S.C. § 12182 because Plaintiff’s claims arise under Title III of the Americans with Disabilities Act (ADA). Venue is proper as Defendant conducts substantial business within this District.
