Plaintiff
- Name: Andrew Zhang
- Filing Date: September 30, 2026
- Court: United States District Court Southern District of New York
- State: New York
- Attorney Firm: Usher Law Group, P.C.
Defendant
- Name: Carter’S, Inc.
- Website: www.carters.com
- Industry: Apparel
- Standards Cited: WCAG 2.1 Level AA
- Summary: Operates an online retail platform offering clothing and goods for infants and children, including a rewards program for purchases.
Case Summary
According to the complaint, Andrew Zhang, a visually impaired individual, is suing Carter’s, Inc. for violating the Americans with Disabilities Act (ADA) due to the inaccessibility of its website, https://www.carters.com/. The plaintiff alleges that he faced multiple barriers while trying to navigate the site, which prevented him from accessing goods and services. The complaint cites specific issues such as difficulties with the search function and live chat feature. Zhang seeks injunctive relief to ensure the website complies with ADA standards, as well as damages for emotional distress. The case also invokes the New York City and State Human Rights Laws.
Causes of Action
- VIOLATION OF TITLE III OF THE ADA
- VIOLATION OF THE NEW YORK CITY HUMAN RIGHTS LAW (NYCHRL)
- VIOLATION OF THE NEW YORK STATE HUMAN RIGHTS LAW (NYSHRL)
Key Allegations
- Defendant’s website is inaccessible to individuals with visual impairments.
- Plaintiff encountered numerous barriers while attempting to access the website.
- Defendant failed to comply with the accessibility requirements of the ADA.
Requested Relief
- Injunction requiring compliance with accessibility standards of the ADA.
- Damages for emotional distress and frustration caused by discriminatory conduct.
- Reasonable attorneys' fees and costs.
Jurisdiction & Venue
This Court has subject matter jurisdiction under 28 U.S.C. § 1331 because this action arises under a federal law, the Americans with Disabilities Act (ADA).
