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Crawford Technologies

Unlock Accessible Documents and Deliver Inclusive Experiences In today's digital world, your documents are more than just information, they are a crucial part of your customer experience. But if they're not accessible, you risk alienating customers, facing legal challenges, and damaging your brand's reputation. At Crawford Technologies, we believe that accessibility should be a seamless part of your business, not a complex burden. We specialize in powerful, automated solutions that transform high-volume, complex documents into fully accessible formats (WCAG, PDF/UA, and HHS). This means you can effortlessly convert millions of customer-facing documents, from statements and invoices to welcome kits, EOBs, brochures, marketing flyers and educational materials, into compliant, user-friendly communications.
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  • Crawford Technologies’ AccessibilityNow Platform Included in KMWorld’s Exclusive Listing of Trend-setting Products in the Knowledge Management Industry

    September 10, 2025, Toronto, ON – Crawford Technologies, a provider of innovative document solutions that streamline, improve and manage customer communications, announces that KMWorld magazine has included Crawford Technologies’ AccessibilityNow® platform in this year’s list of Trend Setting Products in the knowledge management industry. Each year, KMWorld looks for innovative offerings that are helping organizations derive greater benefit from their information, share knowledge more efficiently, make better decisions, improve compliance and security, effectively support employees and communicate more seamlessly with customers. AccessibilityNow is a comprehensive set of solutions that boosts efficiency, reduces costs and ensures that documents comply with regulations by leveraging AI and automation to address a wide range of document accessibility requirements. From high-volume, data-driven transactional documents, such as statements, bills and notices, to static documents like brochures, information pages and other fixed-content resources, the platform is designed to safeguard that all communications are effective and accurate for every customer, regardless of language, disability or location. The platform offers solutions like AccessibilityNow Gateway and AccessibilityNow Remediate to assist organizations in managing, automating, remediating and validating accessible documents. This guarantees full compliance with key standards such as WCAG and PDF/UA. An additional key feature of the platform is AccessibilityNow SmartSetup, an AI-powered remediation tool that leverages Crawford Technologies’ AutoSense AI technology. SmartSetup automates the creation of templates for high-volume transactional documents, cutting template development time by up to 90%. KMWorld’s exclusive listing of trend-setting knowledge management products is composed of forward-thinking vendors that are leading the way in innovation.
  • Crawford Technologies and Doceo Software Partner to Deliver Document Accessibility and Workflow Solutions Across Southern Europe

    August 27, 2025, Toronto, ON – Crawford Technologies, a provider of innovative document solutions that streamline, improve and manage customer communications, expands the availability of its AccessibilityNow® platform and award-winning workflow technology by establishing a partnership with Doceo Software, a provider of digital object management and document lifecycle automation, headquartered in Spain. Under the agreement, Doceo will act as a value-added reseller (VAR) of Crawford Technologies’ full suite of enterprise software and document accessibility solutions. The partnership strengthens Doceo’s well-established document management solutions with new opportunities to provide clients in Spain, Portugal and Andorra with optimized workflow solutions that significantly reduce costs and improve productivity, while meeting the ever-increasing global standards of accessibility compliance. “The integration of Crawford Technologies’ AccessibilityNow document accessibility solution allows us to expand our service offerings and fully support the entire document lifecycle for our clients. This collaboration strengthens our mission to deliver document management that is more efficient, inclusive and aligned with today’s digital standards,” said Alex Brusi, CEO of Doceo Software. With organizations in Europe under increasing pressure to comply with the European Accessibility Act (EAA) now in effect, Crawford Technologies’ AccessibilityNow offers a comprehensive software suite that leverages artificial intelligence and automation to support the often complex processing requirements of high-volume transactional documents and static documents of all types. Implementing the full capabilities of AccessibilityNow, Doceo will be better equipped to help clients in banking, insurance, public sector and more to ensure compliance with EAA, mitigate the risks and costs of non-compliance and make certain that content is inclusive and accessible. ((click on link to read more))