Plaintiff
- Name: Yudy Hernandez
- Filing Date: September 15, 2026
- Court: United States District Court Southern District of Florida
- State: Florida
- Attorney Firm: Mendez Law Offices, PLLC; Adams & Associates, P.A.
Defendant
- Name: Best Buy Co. of Minnesota, Inc.
- Website: www.bestbuy.com
- Industry: Retailing
- Standards Cited: WCAG 2.0 Level AA
- Summary: Defendant sells televisions, home theater systems, computers, tablets, appliances, small kitchen appliances, video games, cell phones, headphones, home audio, speakers, cameras, camcorders, drones, wearable technology, and fitness equipment.
Case Summary
According to the complaint, Yudy Hernandez, a visually impaired individual, is suing Best Buy Co. of Minnesota, Inc. for violations of the Americans with Disabilities Act (ADA) due to accessibility barriers on its website, https://www.bestbuy.com/. The plaintiff alleges that the website contains numerous issues that prevent effective navigation using screen reader software, including unlabeled graphics and inaccessible menus. The complaint seeks declaratory and injunctive relief to ensure the website is accessible to individuals with disabilities, as well as damages for the alleged trespass of software analytics on her computer without consent.
Causes of Action
- Violation of the ADA
- Trespass
Key Allegations
- Plaintiff is visually impaired and requires screen reader software to navigate websites.
- Defendant's website contains access barriers that prevent effective use by visually disabled individuals.
- Plaintiff encountered unlabeled graphics, inaccessible drop-down menus, and improperly formatted navigation elements on the website.
Requested Relief
- A declaration that Defendant’s website is in violation of the ADA
- An Order requiring Defendant to update its website to remove barriers for individuals with visual disabilities
- An award of reasonable attorney’s fees and costs
Jurisdiction & Venue
Southern District of Florida, Miami-Dade Division
