Plaintiff
- Name: Vivian Salazar
- Filing Date: April 30, 2026
- Court: United States District Court Southern District of Ohio
- State: Ohio
- Attorney Firm: Wilshire Law Firm, PLC
Defendant
- Name: Victoria’s Secret & Co., Does 1 to 10
- Website: www.victoriassecret.com/us
- Industry: Apparel
- Standards Cited: WCAG 2.1
- Summary: Defendant offers a website that allows consumers to purchase apparel, sleepwear, beauty products, accessories, and gift cards; apply for a credit card; access information about shipping and returns; and locate retail stores.
Case Summary
According to the complaint, Plaintiff Vivian Salazar, a visually impaired individual, is suing Victoria’s Secret & Co. for failing to make its website accessible to blind users. The complaint alleges that the website contains multiple barriers that prevent users from completing purchases, violating the Americans with Disabilities Act and California's Unruh Civil Rights Act. Salazar seeks a permanent injunction to require the company to make its website accessible and claims statutory damages for the violations. The case is filed in the Northern District of California.
Causes of Action
- Violations of the Americans with Disabilities Act
- Violations of the Unruh Civil Rights Act
Key Allegations
- Defendant's website is not fully accessible to blind and visually impaired consumers.
- Plaintiff encountered multiple access barriers preventing her from completing a purchase on the website.
- Defendant's website coding fails to interface with screen readers.
Requested Relief
- Permanent injunction requiring Defendant to make the website accessible to visually impaired individuals.
- Statutory minimum damages of $4,000 per offense per person.
- Attorneys’ fees and expenses.
Proposed Class
all legally blind individuals who have attempted to access Defendant’s website using screen-reading software from January 2022 up to and including final judgment in this action.
Jurisdiction & Venue
This Court has subject matter jurisdiction over the state law claims pursuant to the Class Action Fairness Act, 28 U.S.C. §1332(d)(2)(A).
