Plaintiff
- Name: Tara Nicole Mueller
- Filing Date: March 26, 2026
- Court: United States District Court Southern District of Indiana
- State: Indiana
- Attorney Firm: Equal Access Law Group, PLLC
Defendant
- Name: Footprint Support, LLC
- Website: orleansshoes.com
- Industry: Retailing
- Standards Cited: WCAG 2.2
- Summary: Provides consumers access to an array of goods and services, including the ability to purchase a wide range of comfort-focused footwear and foot care products.
Case Summary
According to the complaint, Tara Nicole Mueller, a visually impaired individual, is suing Footprint Support, LLC for failing to make its website, Orleansshoes.com, accessible to blind users. The complaint alleges that the website contains significant barriers that prevent visually impaired individuals from independently navigating and completing transactions. Mueller claims that these barriers violate the Americans with Disabilities Act (ADA) and seeks a permanent injunction to require the defendant to make the website accessible, along with compensatory damages for affected individuals. The complaint highlights specific accessibility issues encountered by Mueller, including ambiguous links and lack of alternative text for images, which hinder her ability to shop online.
Causes of Action
- Violation of the Americans with Disabilities Act (ADA)
- Declaratory Relief
Key Allegations
- Website is inaccessible to visually impaired individuals
- Access barriers prevent independent navigation and transactions
- Defendant failed to implement necessary accessibility features
Requested Relief
- Preliminary and permanent injunction to prohibit Defendant from violating the ADA
- Injunction requiring Defendant to make the Website compliant with the ADA
- Declaration that the Website discriminates against the visually impaired
- Order certifying this case as a class action
- Pre- and post-judgment interest
- Award of costs and expenses of this action together with reasonable attorneys’ and expert fees
Proposed Class
all legally blind individuals in the United States who have attempted to access the Website and as a result have been denied access to the enjoyment of goods and services offered by the Website, during the relevant statutory period
Jurisdiction & Venue
This Court has subject-matter jurisdiction under 28 U.S.C. § 1331 and 42 U.S.C. § 12182; venue is proper under 28 U.S.C. § 1391(b)(1) and (2) because Defendant conducts business in this District.
