Plaintiff
- Name: Sumaya Hussein
- Filing Date: March 10, 2026
- Court: United States District Court Northern District of Illinois
- State: Illinois
- Attorney Firm: Equal Access Law Group, PLLC
Defendant
- Name: Live Nation Entertainment, Inc.
- Website: www.ticketmaster.com
- Industry: Entertainment
- Standards Cited: WCAG 2.2
- Summary: Provides consumers access to an array of goods and services, including the ability to purchase a wide range of live event tickets, including concerts, sports games, theater performances, comedy shows, festivals, VIP packages, resale tickets.
Case Summary
According to the complaint, plaintiff Sumaya Hussein, a visually impaired individual, alleges that Live Nation Entertainment, Inc. has failed to make its website, Ticketmaster.com, accessible to blind users, violating the Americans with Disabilities Act (ADA). Hussein claims that significant access barriers prevent her and others from independently navigating the site and completing purchases. The complaint seeks a permanent injunction to require the defendant to make the website accessible, along with compensatory damages for the class of visually impaired individuals affected by these barriers.
Causes of Action
- Violation of the Americans with Disabilities Act (ADA)
Key Allegations
- Website is inaccessible to visually impaired individuals
- Access barriers prevent independent navigation and purchases
- Defendant failed to implement necessary accessibility features
Requested Relief
- Preliminary and permanent injunction to prohibit Defendant from violating the ADA
- Injunction requiring Defendant to make the Website compliant with the ADA
- Declaration that the Website discriminates against the visually impaired
- Class action certification
- Pre- and post-judgment interest
- Award of costs and expenses, including attorneys' fees
Proposed Class
all legally blind individuals in the United States who have attempted to access the Website and as a result have been denied access to the enjoyment of goods and services offered by the Website, during the relevant statutory period.
Jurisdiction & Venue
This Court has subject-matter jurisdiction under 28 U.S.C. § 1331 and 42 U.S.C. § 12182; venue is proper under 28 U.S.C. §1391(b)(1) and (2).
