Plaintiff
- Name: Roberto Fernando Jimenez Arroyo
- Filing Date: July 8, 2026
- Court: United States District Court Southern District of New York
- State: New York
- Attorney Firm: Usher Law Group, P.C.
Defendant
- Name: Shiseido Americas Corporation
- Website: www.shiseido.com/us/en
- Industry: Consumer Goods
- Standards Cited: WCAG 2.1 Level AA
- Summary: Operates an online retail platform offering skincare products and beauty goods to consumers.
Case Summary
According to the complaint, Roberto Fernando Jimenez Arroyo, a visually impaired individual, is suing Shiseido Americas Corporation for violations of the Americans with Disabilities Act (ADA) and New York state laws. The plaintiff alleges that Shiseido's website is inaccessible to individuals with visual impairments, preventing him from purchasing products. Specific barriers include unlabelled product images and issues with navigating reviews. The plaintiff seeks injunctive relief to ensure the website complies with accessibility standards, as well as damages for emotional distress caused by the discrimination.
Causes of Action
- VIOLATION OF TITLE III OF THE ADA
- VIOLATION OF THE NEW YORK CITY HUMAN RIGHTS LAW (NYCHRL)
- VIOLATION OF THE NEW YORK STATE HUMAN RIGHTS LAW (NYSHRL)
Key Allegations
- Defendant's website is inaccessible to individuals with visual impairments.
- Barriers include unlabelled product images and inaccessible review sections.
- Plaintiff was unable to complete a purchase due to these barriers.
Requested Relief
- Injunction requiring compliance with ADA accessibility standards
- Damages for emotional distress
- Reasonable attorneys' fees and costs
Jurisdiction & Venue
This Court has subject matter jurisdiction under 28 U.S.C. § 1331 and supplemental jurisdiction under 28 U.S.C. § 1367.
