Phyllis Hampton v. Prym Consumer USA Inc.

Case Summary

According to the complaint, Phyllis Hampton, a visually impaired individual, is suing Prym Consumer USA Inc. for failing to make its website, https://handicraft.com, accessible to blind users. Hampton alleges that the website contains numerous barriers that prevent her and others from independently navigating and completing purchases. The complaint cites violations of the Americans with Disabilities Act (ADA) and seeks a permanent injunction to require the defendant to make the website accessible, along with compensatory damages for affected individuals. Hampton encountered specific issues such as inadequate alt-text, navigation problems, and reliance on mouse-only interactions, which hindered her ability to shop online.

Causes of Action

• Violation of the Americans with Disabilities Act (ADA)
• Declaratory Relief

Key Allegations

• Defendant's website is inaccessible to visually impaired individuals.
• Access barriers prevent blind users from completing transactions.
• Defendant has failed to implement necessary accessibility features.

Requested Relief

• Permanent injunction requiring compliance with the ADA.
• Compensatory damages for affected individuals.
• Certification of the case as a class action.

Proposed Class

All legally blind individuals in the United States who have attempted to access the Website and as a result have been denied access to the enjoyment of goods and services offered by the Website, during the relevant statutory period.

Jurisdiction & Venue

This Court has subject-matter jurisdiction under 28 U.S.C. § 1331 and 42 U.S.C. § 12182; venue is proper under 28 U.S.C. §1391(b)(1) and (2).