Plaintiff
- Name: Oscar Herrera
- Filing Date: April 21, 2026
- Court: United States District Court Southern District of Florida
- State: Florida
- Attorney Firm: Roderick V. Hannah, Esq., P.A.; Law Office of Pelayo Duran, P.A.
Defendant
- Name: Panera, LLC
- Website: www.panerabread.com/en-us/home.html
- Industry: Food, Beverage & Tobacco
- Standards Cited: Web Content Accessibility Guidelines (WCAG) 2.1 Level A and AA
- Summary: Operates a chain of restaurants selling food and beverage products, including online ordering and delivery services.
Case Summary
According to the complaint, Oscar Herrera, a blind individual, is suing Panera, LLC for alleged violations of the Americans with Disabilities Act due to the inaccessibility of its website. Herrera claims that he encountered numerous barriers while attempting to use the website, which prevented him from effectively navigating and ordering food. The complaint cites specific accessibility failures and asserts that these barriers deny him and others with visual disabilities equal access to the services offered online. Herrera seeks a court order requiring Panera to make its website accessible and to cover his legal fees.
Causes of Action
- Violation of Title III of the Americans with Disabilities Act
Key Allegations
- Defendant's website is inaccessible to blind and visually disabled individuals using screen reader software.
- Plaintiff encountered numerous access barriers on the website preventing effective navigation and communication.
- Defendant has failed to implement necessary modifications to ensure website accessibility.
Requested Relief
- Declaratory judgment that Defendant's website violates the ADA
- Injunctive relief requiring Defendant to update the website for accessibility
- Attorney's fees and costs
Jurisdiction & Venue
Federal question jurisdiction under 28 U.S.C. §1331 and provisions of the ADA
