Plaintiff
- Name: Nicholas Pagan
- Filing Date: September 14, 2026
- Court: United States District Court Southern District of Florida
- State: Florida
- Attorney Firm: Alberto R. Leal, Esq., P.A.
Defendant
- Name: Ulta Beauty Cosmetics, LLC.
- Website: www.ulta.com
- Industry: Retailing
- Standards Cited: WCAG 2.2 AA
- Summary: Defendant offers beauty products and services through its website and physical retail locations, including special sales, product listings, and promotions.
Case Summary
According to the complaint, Nicholas Pagan alleges that ULTA BEAUTY COSMETICS, LLC.'s website, www.ulta.com, is not accessible to blind and visually impaired consumers, violating the Americans with Disabilities Act (ADA). Pagan, who is legally blind, claims that he has faced multiple barriers while attempting to use the website, which prevents him from accessing essential information and services. The complaint seeks a permanent injunction requiring ULTA to modify its website to comply with accessibility standards, specifically WCAG 2.2 AA, and to implement ongoing training and audits to ensure continued compliance. Pagan also requests payment of legal fees and costs associated with the lawsuit.
Causes of Action
- Title III of the Americans with Disabilities Act, 42 U.S.C. § 12101 et seq.
Key Allegations
- Defendant's website is not accessible to blind and visually impaired consumers.
- Plaintiff has encountered multiple access barriers on the website that prevent full use.
- Defendant has failed to implement a plan to make its website accessible.
Requested Relief
- A Declaratory Judgment that Defendant was in violation of the ADA.
- A permanent injunction to bring the Website into compliance with the ADA.
- Payment of costs of suit.
- Payment of reasonable attorneys’ fees.
- Provision of other relief deemed just and appropriate.
Jurisdiction & Venue
This Court has federal question jurisdiction pursuant to 28 U.S.C. §1331 and 42 U.S.C. § 12188. Venue is proper under 28 U.S.C. §1391(b)(2).
