Plaintiff
- Name: Nicholas Pagan
- Filing Date: March 2, 2026
- Court: United States District Court Southern District of Florida
- State: Florida
- Attorney Firm: Alberto R. Leal, Esq., P.A.
Defendant
- Name: OrthoNow Holdings, LLC
- Website: www.orthonow.com
- Industry: Health Care Equipment & Services
- Standards Cited: WCAG 2.2 AA
- Summary: Defendant offers medical services and allows users to request appointments through its website, which is integrated with its physical locations.
Case Summary
According to the complaint, Nicholas Pagan alleges that OrthoNow Holdings, LLC's website is not accessible to blind and visually impaired consumers, violating the Americans with Disabilities Act (ADA). Pagan claims that he has faced multiple barriers while attempting to use the website, which is integral to accessing the company's medical services. He seeks a permanent injunction requiring the company to modify its website to comply with accessibility standards, specifically WCAG 2.2 AA, and to implement ongoing training and audits to ensure continued compliance. The complaint highlights the importance of accessibility for individuals with disabilities and the need for the defendant to take corrective actions.
Causes of Action
- Violation of Title III of the Americans with Disabilities Act, 42 U.S.C. § 12101 et seq.
Key Allegations
- Defendant's website is not accessible to blind and visually impaired consumers.
- Plaintiff has encountered multiple digital barriers on the website that impede access.
- Defendant has failed to implement a plan to make its website accessible.
Requested Relief
- A Declaratory Judgment that Defendant was in violation of the ADA requirements.
- A permanent injunction to bring the website into compliance with the ADA.
- Payment of costs of suit.
- Payment of reasonable attorneys’ fees.
- Provision of other relief deemed just and equitable.
Jurisdiction & Venue
This Court has federal question jurisdiction pursuant to 28 U.S.C. §1331 and 42 U.S.C. § 12188.
