Plaintiff
- Name: KELLY SMITH
- Filing Date: October 8, 2025
- Court: UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF ILLINOIS
- State: Illinois
- Attorney Firm: NYE, STIRLING, HALE, MILLER & SWEET LLP
Defendant
- Name: QUEST PRODUCTS, LLC
- Website: www.tecnu.com
- Industry: Retailing
- Summary: Designs, develops, manufactures, and distributes first aid products and related items under the brand name Tecnu.
Case Summary
According to the complaint, Kelly Smith, a legally blind individual, is suing Quest Products, LLC for failing to make its digital platform accessible, violating the Americans with Disabilities Act (ADA). Smith alleges that she encountered significant barriers while attempting to access the website, which prevented her from purchasing products. The complaint details various accessibility issues, including navigation problems and unlabeled elements that hinder screen reader use. Smith seeks a permanent injunction requiring Quest to improve accessibility and comply with ADA standards, along with costs and attorneys' fees.
Causes of Action
- Title III of the Americans with Disabilities Act
Key Allegations
- Defendant's digital properties are not accessible to legally blind individuals.
- Plaintiff encountered barriers that denied her full access to Defendant's online goods and services.
- Defendant failed to implement adequate corporate policies for accessibility.
Requested Relief
- A Declaratory Judgment of violation of the ADA.
- A permanent injunction to ensure compliance with the ADA.
- Payment of costs and reasonable attorneys' fees.
- Payment of nominal damages.
Proposed Class
Individuals with visual disabilities who seek equal access to digital platforms.
Jurisdiction & Venue
Jurisdiction is invoked pursuant to 28 U.S.C. § 1331 and 42 U.S.C. § 12188; venue is proper under 28 U.S.C. § 1391(b)(2).
Citations / Guidelines
- ADA Title III - 42 U.S.C. §§ 12181-12189 - 28 C.F.R. §§ 36.101 et seq.




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