Plaintiff
- Name: Judith Adela Lopez
- Filing Date: September 24, 2026
- Court: United States District Court Southern District of New York
- State: New York
- Attorney Firm: Gottlieb & Associates PLLC
Defendant
- Name: Mychelle Natural Skin Care, LLC
- Website: www.mychelle.com
- Industry: Consumer Goods
- Standards Cited: WCAG 2.0
- Summary: Operates an online retail store offering skin care products and related information.
Case Summary
According to the complaint, Judith Adela Lopez, a visually-impaired individual, is suing Mychelle Natural Skin Care, LLC for failing to make its website accessible as required by the Americans with Disabilities Act (ADA). The complaint alleges that the website contains numerous barriers that prevent blind users from accessing information about skin care products, including lack of alternative text for images and broken links. Lopez seeks a permanent injunction to require the company to improve website accessibility and claims damages for the discrimination faced. The case also cites violations of New York State Human Rights Law and GBL § 349.
Causes of Action
- Violations of the ADA
- Violations of the NYSHRL
- Violations of the NYCHRL
- Violation of GBL § 349
Key Allegations
- Defendant's website is not accessible to blind and visually-impaired persons.
- Plaintiff encountered multiple access barriers preventing full use of the website.
- Defendant failed to comply with WCAG 2.0 guidelines.
Requested Relief
- Permanent injunction requiring Defendant to make its Website accessible to blind individuals.
- Compensatory damages for violations of civil rights under New York State Human Rights Law and GBL § 349.
- Reasonable attorneys’ fees and costs.
Proposed Class
All legally blind individuals in the United States who have attempted to access Defendant’s Website and as a result have been denied access to the equal enjoyment of goods and services offered by Defendant’s Website, during the relevant statutory period.
Jurisdiction & Venue
The Court has subject-matter jurisdiction under 28 U.S.C. § 1331 and 42 U.S.C. § 12181, as Plaintiff’s claims arise under Title III of the ADA and related state laws.

