Plaintiff
- Name: Gabriela Cruz
- Filing Date: January 28, 2026
- Court: United States District Court Eastern District of Wisconsin
- State: Wisconsin
- Attorney Firm: Equal Access Law Group, PLLC
Defendant
- Name: Core Products International, Inc.
- Website: www.coreproducts.com
- Industry: Consumer Goods
- Standards Cited: WCAG 2.2
- Summary: Provides consumers access to an array of orthopedic and therapeutic products, including support pillows, joint and back braces, therapy packs, cushions, positioning aids, massage tools, pain-relief devices and massagers.
Case Summary
According to the complaint, Gabriela Cruz, a visually impaired individual, is suing Core Products International, Inc. for failing to make its website, https://www.coreproducts.com, accessible to blind users. Cruz alleges that the website contains significant barriers that prevent her and others from independently navigating and completing transactions. The complaint cites violations of the Americans with Disabilities Act (ADA) and seeks a permanent injunction to require the defendant to make the website accessible, as well as compensatory damages for affected individuals. Cruz encountered multiple issues, including inaccessible forms and lack of alternative text for images, which hindered her ability to purchase products online.
Causes of Action
- Violation of the Americans with Disabilities Act (ADA)
- Declaratory Relief
Key Allegations
- Website is inaccessible to visually impaired individuals
- Access barriers prevent independent navigation and transactions
- Defendant failed to comply with ADA requirements
Requested Relief
- Permanent injunction to make the Website accessible
- Compensatory damages for Class Members
- Certification of the case as a class action
Proposed Class
All legally blind individuals in the United States who have attempted to access the Website and as a result have been denied access to the enjoyment of goods and services offered by the Website, during the relevant statutory period.
Jurisdiction & Venue
This Court has subject-matter jurisdiction under 28 U.S.C. § 1331 and 42 U.S.C. § 12182; venue is proper under 28 U.S.C. §1391(b)(1) and (2).
