Plaintiff
- Name: Erika Randolph
- Filing Date: August 20, 2026
- Court: United States District Court Northern District of Illinois
- State: Illinois
- Attorney Firm: Horowitz Law PLLC
Defendant
- Name: Make Up for Ever LLC
- Website: www.makeupforever.com/us/en
- Industry: Consumer Goods
- Standards Cited: WCAG 2.2
- Summary: Make Up for Ever provides a wide array of professional makeup and beauty products, including foundations, concealers, primers, setting powders, blushes, bronzers, highlighters, eyeshadows, eyeliners, mascaras, lipsticks, lip liners, makeup brushes, and other beauty accessories for online purchase.
Case Summary
According to the complaint, Erika Randolph, a visually-impaired individual, is suing Make Up for Ever LLC for failing to make its website, Makeupforever.com, accessible to blind users, violating the Americans with Disabilities Act (ADA). Randolph alleges that the website contains numerous barriers that prevent her and others with visual impairments from independently navigating and completing purchases. The complaint seeks a permanent injunction to require the defendant to make the website accessible, along with compensatory damages for the discrimination faced by Randolph and the class of similarly situated individuals.
Causes of Action
- Violation of 42 U.S.C. §§ 12181 et seq. - Title III of the Americans with Disabilities Act
- Declaratory Relief
- Negligent Infliction of Emotional Distress
Key Allegations
- Make Up for Ever's website is inaccessible to blind and visually-impaired persons.
- Plaintiff encountered significant access barriers that prevented her from completing a purchase on the website.
- Defendant failed to implement necessary modifications to make the website accessible.
Requested Relief
- A preliminary and permanent injunction to prohibit Defendant from violating the Americans with Disabilities Act
- A preliminary and permanent injunction requiring Defendant to make its website accessible to blind individuals
- Payment of nominal damages
- Compensatory damages in an amount to be determined at trial
- Punitive damages
- An award of costs and expenses of this action together with reasonable attorneys’ and expert fees
Proposed Class
all legally blind individuals in the United States who have attempted to access Makeupforever.com and as a result have been denied access to the enjoyment of goods and services offered by Makeupforever.com, during the relevant statutory period.
Jurisdiction & Venue
This Court has subject-matter jurisdiction under 28 U.S.C. § 1331 and 42 U.S.C. § 12182; venue is proper under 28 U.S.C. §1391(b)(1) and (2).
