Plaintiff
- Name: Dustin Youngren
- Filing Date: December 10, 2025
- Court: United States District Court Northern District of Illinois
- State: Illinois
- Attorney Firm: Equal Access Law Group, PLLC
Defendant
- Name: Primal Pet Foods, Inc.
- Website: primalpetfoods.com
- Industry: Pet Products
- Standards Cited: WCAG 2.2
- Summary: Primal Pet Foods provides a variety of pet food products including frozen, dehydrated, and freeze-dried treats, bone broth, and raw goat milk for dogs and cats, available for online purchase.
Case Summary
According to the complaint, Plaintiff DUSTIN YOUNGREN, a visually impaired individual, is suing Primal Pet Foods, Inc. for failing to make their website, Primalpetfoods.com, accessible to blind users. The complaint alleges that the website contains numerous barriers that prevent visually impaired individuals from completing transactions, violating the Americans with Disabilities Act (ADA). Specific issues include lack of alt-text for images, inadequate navigation for screen readers, and reliance on mouse-only interactions. The plaintiff seeks a permanent injunction to require the defendant to make the website accessible and compensatory damages for the discrimination faced.
Causes of Action
- Violation of the Americans with Disabilities Act (ADA)
- Declaratory Relief
Key Allegations
- Defendant's website is inaccessible to visually impaired individuals
- Plaintiff encountered significant access barriers preventing online transactions
- Defendant failed to implement necessary modifications for accessibility
Requested Relief
- A preliminary and permanent injunction to prohibit Defendant from violating the ADA
- An injunction requiring Defendant to make the website compliant with the ADA
- A declaration that Defendant's website discriminates against visually impaired individuals
- Class action certification
Proposed Class
all legally blind individuals in the United States who have attempted to access Primalpetfoods.com and as a result have been denied access to the enjoyment of goods and services offered by Primalpetfoods.com, during the relevant statutory period.
Jurisdiction & Venue
This Court has subject-matter jurisdiction under 28 U.S.C. § 1331 and 42 U.S.C. § 12182; venue is proper under 28 U.S.C. §1391(b)(1) and (2).
