Plaintiff
- Name: Ashante Diaz
- Filing Date: August 31, 2026
- Court: United States District Court Southern District of New York
- State: New York
- Attorney Firm: Joseph & Norinsberg, LLC
Defendant
- Name: The Honest Company, Inc.
- Website: www.honest.com
- Industry: Consumer Goods
- Standards Cited: WCAG 2.1 Level AA
- Summary: Honest markets and sells baby care, personal care, household, and wellness products through its e-commerce platform.
Case Summary
According to the complaint, Ashante Diaz, a legally blind individual, is suing The Honest Company, Inc. for failing to provide an accessible website, www.honest.com, which she alleges violates the Americans with Disabilities Act (ADA) and New York laws. Diaz attempted to access the website on multiple occasions to purchase specific baby care products but encountered numerous accessibility barriers, including missing alternative text for images and unlabeled buttons. She seeks a permanent injunction requiring the company to make its website compliant with accessibility standards and damages for the discrimination she faced.
Causes of Action
- Violations of the ADA, 42 U.S.C. § 12182 et seq.
- New York State Human Rights Law (NYSHRL)
- Violation of New York State Civil Rights Law (NYCRL)
- Violations of the New York City Human Rights Law (NYCHRL)
- Declaratory Relief
Key Allegations
- Defendant's website lacks proper structural coding and accessibility features for blind users.
- Plaintiff encountered multiple access barriers preventing her from independently accessing products.
- Defendant failed to comply with WCAG 2.1 Level AA standards.
Requested Relief
- A preliminary and permanent injunction to prohibit Defendant from violating the ADA and New York laws.
- An order requiring Defendant to make the Website fully compliant with accessibility requirements.
- Compensatory damages for violations of civil rights under New York laws.
- An award of costs and expenses of this action together with reasonable attorneys’ and expert fees.
Proposed Class
all legally blind individuals in the United States who have attempted to access www.honest.com and were denied equal access to its products, services, and support due to persistent digital accessibility barriers during the relevant statutory period.
Jurisdiction & Venue
This Court has subject-matter jurisdiction over this action pursuant to 28 U.S.C. § 1331 and 42 U.S.C. § 12182 because Plaintiff’s claims arise under Title III of the Americans with Disabilities Act (ADA).
