In-depth coverage of WCAG, ADA, Section 508, and enterprise accessibility governance.
Workplace and EmploymentDEI is an acronym for diversity, equity, and inclusion. DEI initiatives in the workplace help companies create a work culture that is more diverse and inclusive, addressing the inequity that women, pe
Workplace and EmploymentThere are many times during office hours that someone who is D/deaf or hard-of-hearing might require an interpreter as an accommodation. Title II and Title III covered entities are required to provide
Living with DisabilityIt is estimated that 35 million Americans may develop Long COVID due to COVID-19. Complications that result from Long COVID have the potential to disrupt the labor force, overwhelm worker's compensati
Assistive TechnologiesTelecommunications Relay Services (TRS) play a critical role in serving customers who are D/deaf or hard of hearing. From customer service calls to state of emergency communications, ensuring your tea
Get weekly security insights and compliance updates delivered to your inbox.
Education and LearningDigital accessibility is key to empowering customers with disabilities to use your online services or products. When you implement digital accessibility, you open the door to 1 billion new consumers w
Inclusive Design PracticesInclusive customer service is a concept that asks organizations to put people first and provide flexible service options that offer unique solutions to individuals while incorporating customer feedbac
GeneralWith about 60 million Americans reporting some sort of disability—26% of the population according to the CDC —no responsible business owner can afford to ignore this sizable and diverse market . In fa
GeneralWith some amount of digital accessibility being a requirement for business owners, it may be tempting to approach accessibility as if it’s a line of boxes to check off a to-do list. But making accessi
Laws and RegulationsA new study from Health Affairs published January 4, 2022, finds that many physicians have little to no knowledge about accommodation obligations to patients with disabilities as outlined in the Ameri
Laws and RegulationsIt has been two years since the start of the pandemic and there is still a lot to learn about COVID-19. While this is a virus that no one wants to catch, many doctors and health regulators are still t
Workplace and EmploymentOverall, statistics reported by the U.S. Census Bureau and Bureau of Labor Statistics (BLS) appear to indicate that participation in the labor force among persons with disabilities declines with age (
Workplace and EmploymentWhen working with employees who identify as Deaf or deaf , it can be confusing to know which is which and how your organization should assess and adopt best practices. We review the differences betwee
Laws and RegulationsOn December 14, 2021, the U.S. Equal Employment Opportunity Commission (EEOC) updated guidelines regarding the treatment of Covid-19 as a disability with protections under the American with Disabiliti
Workplace and EmploymentHiring someone with a hearing disability doesn’t have to be tricky or expensive. There are several easy ways to accommodate someone who is hard-of-hearing. Check out our handy guide to working with a
Living with DisabilityModern consumers are a diverse group increasingly made up of discerning and conscientious individuals who are passionate about their values and standards. Within that context, business owners often fi
Workplace and EmploymentSometimes awareness months struggle to make an impact. On the other hand, on occasion, an awareness month can create the impetus for one of the largest software brands in the world to commission a sur
Living with DisabilityWhen it comes to the D/deaf and hard-of-hearing community, it can be challenging to understand the differences in ability and culture. We review each in article one of our D/deaf/hard-of-hearing serie
Workplace and EmploymentMany employers find the world of service animals a challenge. It’s hard to know what your employee’s rights are, as well as your own as an employer. We review managing service animals in the workplace
Laws and RegulationsThe modern American workforce hasn’t always been a welcoming place for people with disabilities. For centuries, individuals were denied work solely because of their disability. Those who found work di
Laws and RegulationsThe Americans with Disabilities Act (ADA) is the most comprehensive piece of disability rights legislation in the United States. It prohibits discrimination on the basis of disability in employment, e
Workplace and EmploymentBusiness owners are sometimes cautious when hiring candidates with disabilities. Despite the protections provided by the Americans with Disabilities Act (ADA) that specifically prohibit discrimination
Workplace and EmploymentJosh Basile has a number of small accommodations he regularly asks for from customer service representatives. He is a lawyer with a disability who works as a community relations manager with AccessiBe
