Accessibility Blog

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    Chris Nikic Becomes the First Person with Down Syndrome to Complete Ironman

    On November 7, 2020, Chris Nikic, a 21-year-old from Maitland, Florida, completed the Ironman triathlon. In doing...

    Physical Accessibility 3 min read

    How Accessibility Can Boost Customer Satisfaction and Retention

    It makes sense to keep the customers you have — boosting retention rates by just 5% has been found to increase...
    Digital Accessibility 3 min read

    Accessible Customer Service: Tips for Communicating by Phone with People with Cognitive Disabilities

    Accessible customer service on the phone requires trained personnel who can effectively communicate with people...
    Digital Accessibility 2 min read

    A Look at Current Assistive GPS Hardware and Software Products

    Assistive global position system (GPS) hardware and software products are designed to enable people with visual...
    Technology and Innovation 2 min read

    President-Elect Biden Mentioning Disability in His Victory Speech Shouldn't Be a Big Deal, But It Is

    Just to be mentioned, named, explicitly by the word "disability" was enough to trigger an outpouring of response...
    Government 4 min read

    Going Beyond Compliance in Higher Education Accessibility

    Section 504 of the Rehabilitation Act of 1973 was the first civil rights law enacted to prohibit discrimination...
    Education 3 min read

    10 Things Most People Get Wrong About Autism

    Autism is a disability that is often misunderstood. Real life autism is very different than the kind that people...
    Research and Stats 4 min read

    The True Meaning of Well-Meaning Words for the Parent of Children with Hidden Disabilities

    “Oh, he looks so normal.” “Only the best parents get special children.” “Don’t worry, he’ll be just fine.” As the...
    Research and Stats 5 min read

    New Wheelchair Weight Restriction on American Airlines Impacts Travel for Power Wheelchair Users

    The Air Carrier Access Act, a federal law, prevents airlines from refusing travel to individuals based solely on...
    Physical Accessibility 2 min read

    What Is Paratransit and Who Can Use It?

    Many individuals rely on regularly scheduled, fixed-route public transportation services for their travel needs....
    Physical Accessibility 2 min read
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    Popular List

    Do All Deaf People Use Sign Language?

    When you encounter someone who is deaf or hard-of-hearing, your first instinct may be to use your hands to communicate. Maybe you’re fluent in...

    Research and Stats 2 min read

    What Are Accessible Fonts?

    With text making up so much of the digital content that we consume, keeping it accessible is a crucial step in...
    Technology and Innovation 3 min read

    Accessibility Rules of Dressing, Fitting or Locker Rooms

    One simple way clothing stores, mall outlets, gyms and fitness boutiques can build loyalty with the one in four...
    Physical Accessibility 3 min read

    Do Small Businesses with Fewer Than 15 Employees Have to Be ADA Compliant?

    One in four U.S. adults – or 61 million Americans – has a disability. Each one of those is a potential employee,...
    Legal 3 min read

    ADA Requirements for Sales and Service Counters

    If your business requires a sales or service counter, it’s important to ensure the counter meets a set of...
    Physical Accessibility 2 min read

    The Verdict: Can Plaintiffs Make Money from ADA Lawsuits?

    The Americans with Disabilities Act (ADA) was signed into law in 1990 to prohibit discrimination against people...
    Legal 3 min read

    Autism Representation in the Media — And How It Impacts Real Life

    In the past few years, autism has been in the media more than it ever has before. This is a very positive change —...
    Research and Stats 8 min read

    Accommodating Employees with Fragrance Sensitivities

    An estimated 32.2 percent of the population experiences negative health effects from exposure to scented products....
    Employment 3 min read

    The History and Evolution of Disability Models

    A few decades ago, people who were diagnosed with a disability were pigeonholed into a category and often set on a...
    Research and Stats 5 min read

    What is Crip Time?

    The term crip time is used by some disability theorists and advocates to describe disabled individuals’ unique...
    Research and Stats 2 min read