At Accessibility.com’s PDF Software event, Mark Shapiro spoke with Jeff Mills, founder of Grackle Docs, about the challenges and solutions for making PDFs accessible.
Why PDFs Matter: PDFs are the global standard for sharing information, but their hidden structures often make them unreadable for screen readers if not properly tagged.
Legal & Compliance Requirements: Accessibility isn’t optional—laws worldwide, including new strict penalties in Europe, require organizations to ensure PDFs meet standards.
Tools & Approaches: Automated accessibility checkers are a good start, but they can’t replace human judgment. The best results come from a hybrid approach—using software, trained staff, and expert vendors.
Complexities & AI: Tables, images, and math remain the hardest elements to remediate. AI helps speed the process but still lacks context, making human oversight essential.
The Future: Accessible documents will enable interactive experiences where users can query large document sets directly—retrieving the information they need instantly.
Accessible PDFs aren’t just for compliance—they’re the key to creating accurate, usable information for everyone.
Video Accessibility:
Each video below is on the Vimeo platform. Vimeo's website lists their available digital accessibility features.