Though 1 in 4 professionals have at least one disability, only 39 percent disclose such information to their managers. Even fewer share their disability with their teams or human resources departments.
When you encounter someone who is deaf or hard-of-hearing, your first instinct may be to use your hands to communicate. These methods may unintentionally make you harder to understand.
Do Small Businesses with Fewer Than 15 Employees Have to Be ADA Compliant?
Tips for Onboarding and Training Employees With Disabilities
Good onboarding starts with accessibility. By creating accessible materials that are presented effectively, you can create a more inclusive experience for your new hires.
The Accessible Customer Service for Virtual Customer Service Teams training course is specially crafted to build an inclusive and accessible customer experience.