100% of People Need Accessibility — and Why That Mindset Is Critical
Casey Naiduk, Head of Content and Experience
Accessibility and usability are branches from the same user experience tree. Nobody questions whether a digital or physical space needs to be "usable." It does. Of course.
So you would never hear that a new app was launched but there was no time or budget to make it usable from day-one. You would never read about a new library or park, state-of-the-art in every way except that it's not usable.
Those scenarios are preposterous. Yet they happen every day when those spaces are designed to not be usable by people with disabilities.
One of the main reasons this happens, I think, is that there's no question who usability is for — it's for everyone — but the same can't be said for accessibility. We'll say one-in-five people need accessibility. Someone in a wheelchair needs accessibility. Someone using a screen reader. That makes it really easy to feel like it isn't you being affected or your family or your customers. But accessibility is usability. Everyone needs it. Remember that, remind others, and be a proponent of the mindset that doesn't separate people into those who need access and those who don't.
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